Contact Frog Window Cleaning Friendly Office Support
Got a question, a commercial enquiry, or just want a quick chat before you book? Our fully staffed office is available during the working day to take your call. Or drop us a message, and we’ll get back to you within a few working hours.
Get in touch
The quickest ways to reach us
Frog Window Cleaning is based in Hailsham, East Sussex. Call our office on 01323 655 606 during the working day, email info@frogwindowcleaning.co.uk, or use the form below. We usually reply within a few working hours, same day in most cases.
If you just want to book a clean, use the booking form on the pricing page is quicker than emailing: you’ll see your price, set up the direct debit, and be on the round in a couple of minutes.
Ready to get a quote?
It couldn’t be easier, just go to our pricing page, pick your property type, how often you’d like us to visit, and add any extras. Your price updates live, no forms, no waiting.
Or you can contact us using the details below.
- Call us: +44 (0) 1323 655 606
- Email: info@frogwindowcleaning.co.uk
- Or fill in the enquiry form below
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What happens after you get in touch
What to expect next
Booking enquiries
If you’re new and ready to book, we’ll reply with a confirmation of price and first clean date within 24 hours, we will carry out your first clean within 7 days
Existing customer messages
Change of frequency, skipping a clean, address update, new extension. We’ll reply the same working day to confirm.
Property management
If you’re a landlord, managing agent, block freeholder, or small business, we’ll usually suggest a quick phone call first so we can scope properly. We can then send a fixed-price quote in writing.
Contact FAQs
How quickly do you reply to messages?
During working days, we usually reply within a few hours. Out-of-hours messages are answered first thing the next working day.
Can I just call you to book?
Yes, of course. Your booking will be taken over the phone and the Go–Cardless link sent to you afterwards.
Can I visit the office?
We don’t run a walk-in office. If you’d like to meet in person for anything (for example, a commercial contract chat), we can arrange to meet at the property or at a local coffee spot.
What if I have a complaint?
Ring the office directly on 01323 655606 or email info@frogwindowcleaning.co.uk. We’d much rather hear about a problem early and fix it than let it turn into a bigger issue.
Who do I speak to about direct debit or payment queries?
Anything payment-related comes back to the office inbox. We’ll usually have it answered the same day. For anything urgent (for example, a disputed payment), phone is faster than email.
Ready to get on the round?
You'll see your price before you confirm, set up the Go-Cardless direct debit in the same flow, and we'll be in touch about within 24 hours to confirm your booking.
Or call us: 01323 655 606
(Mon to Sat, 8:30am to 16:30pm)
Fixed prices
Fully insured
Family-run
5-star Google rated